Frequently asked questions

Shipping 

Q-Do you offer free shipping ?

A- Yes , as of now we do not charge for domestic/national shipments. 

Q-Do you offer cash on delivery ?

A- No, we do not encourage cash transactions.

 

Returns and Refunds

Q- Do you allow return of items ?

A- No we cannot allow return of items except the damaged products while in transit or defective products delivered. In order to protect interests of both sides , your orders will be videographed at the time of delivery. You will receive the video link as soon as your order is processed.

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Packaging

Q- Is your packaging sustainable !

A- Yes , we are using mailer bags made up of corn biopolymers , cardboard boxes and biodegradable tapes which are compostable. 

  

Payments

Q- What payment options are offered by you ?

A- We accept Debit cards , Credit cards , Net banking , UPI, PayPal.

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Tracking 

Q- How can i track my orders ?

A- We will provide you with the tracking number for your shipment as soon as we send you shipping updates via email.